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REN nyhetsbrev nr. 6, 2005

3. mai 2005
Innhold:|
1:  Medlemsmøte lunch til lunch 14. og 15. juni
2:  Aktivitetsoversikt for  2005
3:  Nyheter fra San Francisco
4:  Nytt og nyttig
5:  På kalenderen
 
1:  Medlemsmøte 14. og 15. juni

Med det siste medlemsmøte fortsatt friskt i minnet inviterer vi på nytt til et medlemsmøte. I tradisjonens tro vil vårt sommermøte avholdes i Asker som et lunch til lunch møte. Denne gangen har vi valgt å legge møtet til Vettre Hotell.

Som tema for dette møtet har vi valgt “Nyheter”, dvs. Vi har ikke valgt et spesifikt fagtema. Har dere noen nyheter dere ønsker å fortelle resten av nettverket om på dette møtet (eller kjenner dere til noe som er av interesse) ber vi dere om å ta kontakt slikt at vi kan sette det opp på programmet. I tillegg er det også en glimrende anledning til å møtes for nettverking og kompetansedeling i uformelle omgivelser.

SAP og Oracle har fått invitasjon til å komme og holde et foredrag. Vi vil også høre om "Knowledge and Performance Management” i Telenor. Cerpus, som er en e-lærings bedrift fra Vesterålen vil komme og fortelle om emnekart og deres produkt BrainBank. Cerpus holdt et innlegg på vårt medlemsmøte i Tromsø, men siden det ikke var så mange der har vi valgt å invitere de på nytt. I etterkant av møtet i Tromsø har Cerpus blitt invitert til både Statoil og DnB NOR for å fortelle om pedagogikken og ideen bak BrainBank.

Vi har også tatt kontakt med andre bedrifter vi håper har noe spennende å fortelle.

Hoteller i Asker er meget populære på denne tiden av året og vi har fått reservert en del rom med meget kort bestillingsfrist. For å være sikre på å få rom må vi ha påmelding i løpet av onsdag 11. mai.

Prisene på hotellet er:

Kr.1295,- pr. person pr. døgn fullpensjon.
Kr. 395,- dagpakke for boende gjester siste dag. (Lunch dag 2)
Kr. 435,- dagpakke for ikke-boende gjester pr dag. + pris for middagen

Påmelding til Veslemøy Barnes på veslemoy.barnes@invanor.no


2: Aktivitetsoversikt for resten av 2005

Vi starter opp med et medlemsmøte i uke 35. Dette møtet blir i samarbeid med NTNU og våre øvrige medlemmer i Trondheimsregionen.

Årets studietur er fastsatt til uke 41. Vi har valgt å reise til San Francisco og studieturen blir fra mandag til torsdag, med et et felles sosialt program på søndag.

For de som har muligheten til å komme tidligere og reise hjem senere vil vi anbefale 2 konferanser . 7. til 9. oktober avholdes Digital Storytelling Festival i San Francisco og uken etter vår studietur er det mulighet til å få med seg Training Fall Conference and Expo i Los Angeles.

Årets siste medlemsmøte blir i siste halvdel av november og møtested for dette møtet blir i Oslo. Hvis noen har mulighet for å holde dette møtet ber vi om at dere tar kontakt med Veslemøy.


3.  Nyheter fra San Francisco

A few weeks ago I attended an eLearning Forum (http://www.elearningforum.com) meeting on Business Processes and Workflow.  After Jay Cross introduced the topic, Del Langdon, an experienced organizational consultant talked about how a deep analysis of workflow could yield robust economic benefits from streamlining processes.  The most interesting part, however, was Vic Walling’s discussion of using Business Process Modeling tools as the new spreadsheet.  The notion being that you can experiment with and model business approaches (like the way we’ve learned to use Excel to try out ‘what if’).  The next level of business tool!  Altus Learning tapes these presentations and makes them available (http://elearningforum.vportal.net/) so you can view quite a few past meetings.
 
By the way, Ted Cocheu of Altus Learning Systems provided a graph to Jay Cross (seen here) that I think is a richer picture of the relationship between informal and formal learning.  I’m still interested in how to handle this segue elegantly, but I’ve been giving it thought and am convincing myself that at least one component in a big approach will be to get learners using collaboration and communication tools way down on the curve, so that using them will become part of their learning approach. That will support the informal dialogue that will happen, as they become enculturated into the domain.
 
In my own work, I’m seeing companies getting more focused on targeting high impact skill changes. One company is targeting front-line supervision.  The reasoning is obvious: Gallup survey has indicated that the biggest factor in employee performance is management (http://www.clomedia.com/content/templates/clo_article.asp?articleid=839&zoneid=25.  So, this company, in the natural resources area, is recognizing that most of their first line supervisors are promoted from the line and can’t be expected to have supervision skills.  Consequently, they’ve created a simple supervision-training program based upon sound research and are now moving it online.  Small move, potentially huge impact.
 
Another point of the article is issues around metrics.  That’s become hot to the extent that a group has formed around Learning Economics.  They’re holding regular meetings with quite a stellar cast of folks, and digging into the issues.  If that’s a topic you’re keen on, it’s well worth a visit. 
 
The strategic move is, of course, to focus on key behaviors that affect the business bottom line. Kirkpatrick’s fourth level implies this, but I can imagine where a training group might try to boost sales, when the company’s needs are to reduce costs. That’s why, increasingly, folks are saying that training folks need to understand business, such as Jack Brook’s article on CLO’s being a strategic player (unfortunately requiring a subscription to Training magazine). 
 
One of the current trends I’m seeing is companies focusing on changing the way they sell, moving from the traditional product selling to a selling model that attempts to serve in the role of trusted consultant, not as vendor.  Under a variety of labels including solution selling, consultative selling, or collaborative selling, at it’s best it’s a refreshing view that a relationship is a better way to work with people. And it’s showing up everywhere from high tech to furniture selling (http://www.furninfo.com/absolutenm/templates/Article_Retailing.asp?articleid=3678&zoneid=5)!  It’s! part of a larger goal to affect the entire customer experience, something I believe strongly in.
 
Of course, it’s difficult to change sales people who are rewarded for moving product and don’t necessarily view their current position as a long-term option.  When I go in now to talk to companies about an online learning initiative, I’m beginning to look at the whole organizational change framework (this is essentially the same as the framework I use: http://www.gbmc.org/traininganddevelopment/effectivechange.cfm).  Jay Cross and Lance Dublin (the latter of whom was visiting with some of you last week) have an (unfortunately overpriced) ASTD book on Implementing E-Learning that talked about this and provides some useful tools (http://store.astd.org/product.asp?prodid=1605).  Some additional resources (including an early draft!) are available here: http://www.internettime.com/book/.
 
And speaking of books, as part of the launch of my own book, I’m re-branding from OtterSurf Labs to Quinnovation, so if any of you ever want to ask questions or provide feedback (most welcome, by the way), you can reach me as clark@quinnovation.com

 
4: Nytt og nyttig

Adobe har kjøpt Macromedia

Med denne virksomhetsoverdragelsen vil Adobe bli en enda mer spennende aktør. Begge selskapenes produkter er godt kjent og med kontroll over både PDF og Flash formatet blir det spennende å se hva de klarer å gjøre ut av den kombinasjonen.
Les mer her:
http://www.adobe.com/aboutadobe/invrelations/adobeandmacromedia.html


Ubiquitous-Learning Promotion Council Established

With a background of the nation-wide prevalence of multimedia-rich third-generation (3G) mobile communication services in Japan, there has been a growing trend recently in Japan where the various IT industries and the governmental authorities get together to discuss on future potentials of mobile phone-based distant education systems and solutions, so-called “the Ubiquitous (anywhere)-Learning.”  Towards the achievement of the ubiquitous-learning society, Japanese telecommunication carriers and e-learning system and content providers have jointly established a mobile-learning promotion agency, “Council for Ubiquitous-learning Promotion” (CULP) had the first member meeting in Tokyo last month.

For the first chairman, the board-members of the CULP has appointed Professor Yuhei Yamauchi from University of Tokyo who is also managing BEAT – m-learning seminars at the university.  CULP members included NTT DoCoMo, KDDI, Vodafone, NTT Resonant, Uchida-yoko, Matsushita (Panasonic), Benesse Corporation, and so on.
 
The CULP members will chiefly discuss on service models and standardization issues during the first year by March 2006.  As to the service models, the members will search for new styles and business potentials for the mobile-learning contents and consumer acceptances, and will gather more external information from all over the world through research.  For standardizations, the members will work out to construct the guidelines for multiple carriers to develop basic platforms and desired technologies, such as markup languages, communication interfaces, or the interface to connect to LMS.
 
In his inaugural speech, Chairman Yamauchi mentioned that there were a lot of differences in perceptions and the concepts among the member companies.   And this would have to be clarified in the early stages.  Yamauchi quoted some known concepts that many researchers have been advocating recently such as “computers are existing in our societies more and more in the forms of ‘embedded,’ ‘invisible,’ ‘connected,’ ‘everyday-everywhere,’” and thus “anywhere anytime” as the general concept of ubiquitous.  To achieve a ubiquitous society, Yamauchi states, physical limitations must be cleared with use of mobile communication technologies.
 
March 28, 2005 – from Mainichi Interactive News
http://www.mainichi-msn.co.jp/shakai/edu/elearningbusiness/topics/news/20050328org00m040092000c.html


5: På kalenderen

NKUL 2005 - Norsk konferanse om utdanning og læring, 19–21 mai i Trondheim


UiI Partnerforums Vårkonferanse den 25. mai
Konferansen heter "Livskraftige distriker og regioner" og bør vekke interesse for de som er opptatt av betingelser og muligheter for "Regional innovasjon".
http://www.partnerforum.uio.no/arrangementer/konferanser/vaarkonferanse_2005.html
 
 
Training Director’s Forum, May 22-25, 2005 Phoenix, AZ

Training Directors' Forum, the premier networking event for training, learning and knowledge executives, is your annual opportunity to rejuvenate, rethink and re-energize your work.
http://www.vnulearning.com/learninggroup/3450/index.jsp


Det praktiske akademia - virksomheten som campus?
Lillestrøm 30-31 mai 2005
NHO har i samarbeid med HSH og NAVO satt relevans og kvalitet i høyere utdanning på agendaen. Initiativet er en del av et større prosjekt finansiert av Kompetanseutviklingsprogrammet (KUP).
Kan vi skape en bedre utdanning gjennom et tettere og mer forpliktende samarbeid med virksomhetene? Skal studentene være ute i arbeidslivet i store deler av opplæringsperioden? Kan arbeidslivets kompetanse både i fag og opplæring utnyttes mer systematisk i høyere utdanning?
Dette er spørsmål vi reiser og som dyktige folk vil bidra til å besvare i en nasjonal konferanse på Lillestrøm 30. - 31. mai 2005.
 

ASTD International Conference & Exposition, June 2-8, Orlando, FL
www.astd.org


REN medlemsmøte, Vettre Hotel, Asker, 14-15 juni


Chief Learning Officer Symposium Fall 2005
The Speed to Competency: Developing People, Building Capabilities
September 28-30 2005 at the Hyatt Regency Huntington Beach, California
Workforce productivity has never been more critical. Join us in at the Hyatt Regency, Huntington Beach, CA to explore the most creative and compelling solutions for rapidly increasing employee potential.


Digital Storytelling Festival, 7-9 oktober i San Francisco
http://www.dstory.com/dsfsedona_04/info.html


REN Studietur, 9-13 oktober i San Francisco


Training Fall Conference and Expo, October 17-19, 2005, Long Beach, California
At Training Fall Conference and Expo, you'll find more resources, more expertise and more opportunities for you to accelerate your professional development and online learning curve.
http://www.vnulearning.com/learninggroup/3400/index.jsp

Chief Learning Officer Symposium EMEA 2005
November 2-4 2005 at the Hotel Arts Barcelona, Spain

Join us in Barcelona as Chief Learning Officer magazine extends its highly regarded Symposium series to the EMEA markets. CLO Symposium EMEA is the perfect forum for senior international learning executives to share their experiences and best practices with an ever-expanding Global community.