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Future-Proofing Learning Infrastructure

Authors:  Cushing Anderson, Michael Brennan
July 2004

This IDC study examines the active learning behavior of IT and business professionals based on recent survey results and the implications of this behavior for knowledge transfer and learning infrastructure. To address the needs of these professionals, IDC introduces the five As of the enterprise learning chain to serve as guidelines for those considering their own learning infrastructure implementations.

"Enterprise learning infrastructure must simultaneously meet the corporate objective of providing appropriate materials that will be useful to the organizational goals and satisfy the individual learner's criteria for selection," said Michael Brennan, program manager of IDC's Learning Services research. "Otherwise, it will not be useful or accessed."

Future-Proofing Learning Infrastructure:  The Five As of the Enterprise Learning Chain