Course Management Systems in Higher Education: Customer Uses and Preferences - Site Display Name
Menu


Search query:  

Course Management Systems in Higher Education: Customer Uses and Preferences

Authors:
Michael Brennan, Josh Bersin, Shawn McCarthy
April 2004

The  U.S.  higher  education market  is  near  full  saturation  in  terms  of  initial  course management system  (CMS)  implementations,  with 91% of colleges and universities currently using a CMS. Suppliers are few, with Blackboard as the clear leader. Over half  the  schools  have  been  using  their  CMS  for  three  or  more  years.  These institutions are increasingly using the systems to drive business by enabling both on-campus and distance education students to access elearning content, exams, course materials,  and  collaborative  applications.  Although  faculty  members  and administrators  are  satisfied  with  the  current  performance  of  their  systems,
opportunities to differentiate student experiences at one institution versus another will arise from the following:
! Integration  with  other  systems  such  as  student  information  systems  (SISs), enterprise  information  portals, Web  conferencing,  elearning  development  tools, and simulations
! Improvements  in  assessment  functionality,  which  will  help  drive  more personalized learning experiences for students
! Partnerships  with  elearning  content  vendors  capable  of  providing  engaging experiences for students who may be augmenting their classroom experience or who are enrolled in a distance learning program
 

Course Management Systems in Higher Education: Customer Uses and Preferences